Product Disclaimer

1. General information

The information provided on product pages, packaging, promotional materials, social-media channels and other KalonLife platforms is intended to provide general product and wellness information.

Product information should always be read together with the product label, ingredients, nutritional information, directions for use, warnings, storage instructions, batch details and applicable regulatory declarations.

Product information should not be interpreted as personalized medical advice unless expressly provided as part of a separate professional consultation service.

2. Food products

KalonLife products such as millets, seeds, grains, snacks and other food products are intended for consumption as food and should be used according to the instructions and information provided on the product label.

The nutritional composition of naturally occurring agricultural products may vary depending on:

• Variety
• Cultivation conditions
• Season
• Processing
• Storage
• Testing methodology

Nutritional information displayed on the website should therefore be read together with the information printed on the applicable product packaging.

KalonLife does not represent ordinary food products as medicines or as substitutes for prescribed medical treatment.

3. Nutritional supplements and nutraceuticals

Nutritional supplements and nutraceutical products are intended to supplement the diet and should be consumed only in accordance with the directions provided on the applicable product label.

Such products are not intended to replace a balanced diet or prescribed medical treatment.

FSSAI maintains specific regulatory frameworks for health supplements, nutraceuticals and related categories of foods.

Product-specific claims, ingredients, serving sizes and usage instructions must be understood from the applicable product label and regulatory requirements.

4. No disease cure or treatment claim

Unless specifically permitted under applicable law and supported by the required regulatory authorization, KalonLife products are not represented as products that diagnose, cure, treat, mitigate or prevent any disease, disorder or medical condition.

Customers should not discontinue, reduce or modify any prescribed medication or medical treatment because of information associated with a KalonLife product.

FSSAI’s nutraceutical framework specifically addresses disease-related claims, and its regulatory materials state that products making claims of cure, prevention or mitigation of a specific disease or condition are subject to applicable regulatory requirements.

5. Individual results may vary

Individual nutritional and wellness outcomes may differ from person to person.

Results may depend on factors including:

• Age
• Dietary habits
• Lifestyle
• Physical activity
• Existing health circumstances
• Genetics
• Adherence to recommendations
• Sleep
• Stress
• Environmental factors
• Other individual circumstances

Therefore, KalonLife does not guarantee specific weight-loss, health, nutritional or wellness results from any product.

6. Allergies and food sensitivities

Customers should carefully review the product label for:

• Ingredients
• Allergen declarations
• Cross-contamination information, where applicable
• Serving recommendations
• Warnings and precautions

If you have a known food allergy, intolerance or sensitivity, consult an appropriately qualified healthcare professional before consuming the product.

KalonLife should be informed of relevant allergies or sensitivities during consultation where such information is relevant to product recommendations.

7. Medical conditions and medication

If you have a diagnosed medical condition or are taking medication, consult your qualified healthcare professional before starting any nutritional supplement or making significant dietary changes.

This is particularly important for individuals who are:

• Pregnant
• Breastfeeding
• Under medical treatment
• Taking prescription medicines
• Managing a chronic medical condition
• Preparing for surgery
• Recovering from surgery
• Following a medically prescribed diet

KalonLife products should not be used as a substitute for professional medical care.

8. Children and teenagers

Products intended for children or teenagers should only be used where the product label specifically permits such use. Parents or legal guardians should review the product information and seek appropriate professional advice where necessary before providing nutritional supplements or specialized products to minors. Age restrictions, serving sizes and warnings printed on the applicable product label must always be followed.

9. Personal-care products

Personal-care products are intended for their stated external or topical use unless the product label expressly states otherwise. Customers should:

• Follow the directions printed on the product.
• Perform a patch test where appropriate.
• Avoid contact with eyes unless specifically intended for eye use.
• Stop use if significant irritation or an adverse reaction occurs.
• Seek appropriate medical advice if a serious reaction occurs.

Individual responses to cosmetic or personal-care products may vary. KalonLife does not guarantee a particular cosmetic or appearance-related result.

10. Product images

Product images displayed on the website may be for illustration and presentation purposes. Actual products may differ slightly in:

• Packaging
• Colour
• Label design
• Printing
• Size
• Shape

The product label and actual product supplied shall be the primary reference for product-specific information.

11. Product packaging and label

Customers should always read the actual product packaging before use.

The applicable label may contain important information including:

• Product name
• Ingredients
• Nutritional information
• Net quantity
• Serving size
• Directions for use
• Batch number
• Date of manufacture/packing
• Best Before / Use By date, as applicable
• Storage conditions
• Warnings
• Allergen information
• Regulatory declarations
• FSSAI license information, where applicable

For food products, KalonLife follows applicable food-safety, labelling and claims requirements relevant to the product category. FSSAI identifies separate regulatory frameworks covering product standards, packaging/labelling, health supplements/nutraceuticals and advertising/claims.

12. Storage and handling

Products should be stored exactly as instructed on the product label.

Unless the product label specifies otherwise, products should generally be kept:

• In a cool and dry place
• Away from direct sunlight
• Away from excessive heat
• Away from moisture
• Away from contamination
• Out of reach of children where appropriate

KalonLife is not responsible for deterioration caused by improper storage or handling after delivery.

13. Expiry / use-by date

Customers must not consume or use a product after its applicable Expiry Date / Use By Date.

For products displaying a Best Before date, customers should follow the applicable product-label instructions.

If a customer receives a product that appears expired or has a materially incorrect date declaration, the customer should contact KalonLife Customer Care immediately and provide photographs of the product and batch information.

14. Natural ingredients and variation

Products containing naturally sourced ingredients may exhibit minor variations in:

• Colour
• Taste
• Aroma
• Texture
• Appearance

Such variations may occur due to the natural characteristics of agricultural or botanical ingredients and do not necessarily indicate a product defect.

Where a product specification requires a particular standard, the applicable product specification and quality-control requirements will apply.

15. Professional nutrition consultation

KalonLife Wellness Hub may provide access to dietitians or qualified nutrition professionals for personalized nutrition guidance.

Any product recommendation made during a consultation is intended to support the individual’s stated nutritional or wellness goals and should not be interpreted as a diagnosis or medical prescription unless provided by an appropriately qualified healthcare professional acting within their lawful scope of practice.

The customer should provide accurate and complete information relevant to the consultation.

16. AI-assisted information

Certain KalonLife services may use AI-assisted tools for nutrition assessment, education, recommendations or wellness planning.

AI-generated information is intended to support the consultation process and does not replace the professional judgment of a qualified dietitian, nutrition professional or medical practitioner.

Customers should not rely solely on AI-generated information for medical diagnosis, treatment or emergency decisions.

17. Product claims

KalonLife aims to ensure that product descriptions, advertisements, labels and promotional materials comply with applicable requirements.

Food-related claims are subject to applicable FSSAI requirements. FSSAI’s Advertising and Claims Regulations apply to representations made through websites, labels, packaging, advertising and other media.

Accordingly, product claims may vary according to the product category, formulation, supporting evidence, regulatory requirements and approved product information.

We do not intend any website content to create a claim beyond what is legally permitted for the relevant product.

18. No guarantee of specific outcomes

KalonLife does not guarantee that a product will:

• Produce a specific weight loss
• Increase or decrease a particular health parameter
• Cure a disease
• Prevent a disease
• Replace medication
• Produce identical results for every customer
• Produce results within a specified period

Any customer experience or testimonial should not be interpreted as a guarantee of similar results for another person.

19. Testimonials and customer experiences

Customer testimonials, reviews and experiences published by KalonLife may represent individual experiences. They are not necessarily representative of the experience of every customer. Testimonials should not be interpreted as medical claims or guarantees of product performance.

20. Third-party products or services

Where third-party products, services, links or information are displayed on our website, the relevant third party may have its own terms, product information and privacy practices. Customers should review the applicable third-party information before purchasing or using such products or services.

21. Regulatory compliance

KalonLife Wellness Hub will seek to comply with applicable Indian laws and regulations relevant to the products and services it offers. Depending on the product category, applicable requirements may include those relating to:

• Food safety
• Food labelling
• Nutritional information
• Health supplements
• Nutraceuticals
• Advertising and claims
• Packaging
• Consumer protection
• Personal-care/cosmetic products

FSSAI currently lists separate regulatory frameworks for health supplements/nutraceuticals, food products, packaging and labelling, and advertising and claims.

22. Product-specific terms prevail

Where a product label contains specific instructions, warnings, contraindications, storage conditions, serving instructions or other mandatory information, customers must follow the product-specific label.

In the event of a difference between general website information and mandatory product-label information, the applicable product label and regulatory requirements should be followed.

23. Limitation of information

While KalonLife takes reasonable steps to maintain accurate product information, occasional errors or updates may occur.

Product formulations, ingredients, packaging, nutritional values and regulatory information may change from time to time.

Customers should always verify the information on the current product label before consumption or use.

24. Contact us

For questions regarding products, ingredients, usage, safety, allergies, returns or product information, contact KalonLife Wellness Hub:

• Website: www.kalonlifewellnesshub.com
• Email: kalonlifewellnesshub@gmail.com
• Customer Care: +91 95504 99923

Please provide the product name, batch number and photographs of the label when contacting us about a product-specific concern.